Return & Cancellation
Policy

Order Cancellations

• Cancellations must be requested within 24 hours of purchase.
• To cancel your order, email info@kosherklaf.com with your order number and cancellation request.
• If your order has already been processed or shipped, it cannot be canceled.

Replacement for Non-Kosher Items

In the event that an item is received not kosher, KosherKlaf will offer a replacement. If an item is found to be not kosher (passul) upon receipt, please follow the steps below to apply for a replacement:

1. 1
   Email us at info@kosherklaf.com Include the following details in your message:

   • Your order number
   • A detailed explanation of why you believe the item is passul or not kosher
   • A picture of the item, including a close-up of the issue
2. 2
   Await approval If your claim is approved, we will confirm your shipping address and arrange for a replacement to be sent promptly.

Refund Policy

Refunds are not provided for non-kosher items; instead, we offer replacements as described above.

For other eligible returns, refunds will be issued after the item has been received and inspected by our team.

Contact Us

For any questions about your order or our policies, please don't hesitate to reach out. Our team is happy to help.