top of page

Return and Cancellation Policy

At kosherklaf.com, we are committed to providing high-quality, kosher-certified Judaica. Please
review our cancellation and return policies below for a seamless shopping experience.
Order Cancellations
● Cancellations must be requested within 24 hours of purchase.
● To cancel your order, please email info@kosherklaf.com with your order number and
cancellation request.
● If your order has already been processed or shipped, it cannot be canceled.
Return and Refund Policy
We guarantee that all our products are 100% kosher at the time they are received. In the Event
that an item is received not Kosher, KosherKlaf will offer a replacement.
Replacement for Non-Kosher Items
If an item is found to be not kosher (passul) upon receipt, we will replace your order. To apply
for a replacement, please follow these steps:
1. Email info@kosherklaf.com with the following details:

  • Your order number.

  • A detailed explanation of why you believe the item is passul or not kosher.

  • A picture of the item, including a close-up of the issue.

2. If your claim is approved, we will confirm your shipping address and arrange for a replacement to be sent.​

Refunds

Refunds are not provided for non-kosher items; instead, we offer replacements. For other eligible returns, refunds will be issued after the item has been received and inspected.
 

Contact Us

For any questions, please contact us at:
Email: info@kosherklaf.com​

 

bottom of page